Terms & conditions

These terms are an agreement between you and DNG Tech Ltd, a company registered in Bulgaria under number (UIC) 207990489, ul. Lyuben Karavelov 61, 9300 Dobrich, Bulgaria ("we", "us"), about your use of Pilotlog: the app for iPhone and iPad, the web app at app.pilotlog.tech and the website ("Pilotlog"). By creating an account or using Pilotlog you agree to them. Our privacy policy explains how we handle your data.

What Pilotlog is, and isn't

Pilotlog is a digital pilot logbook. It records your flights and works out your totals, currency, duty limits and expiries to help you keep track of them.

You remain responsible for your logbook and for flying legally. Pilotlog is a tool to support your record-keeping, not an authority. Its totals, currency, limits and reminders follow our reading of the rules and depend on what you enter, so check them against the regulations you fly under and your official records before you rely on them. Pilotlog is not approved by any aviation authority unless we say so for a specific feature, and it is not a flight planning tool, an electronic flight bag or a source of operational information. Maps, airport data, weather and ADS-B tracks are for information only and must not be used for navigation or to decide whether to fly.

Your account

You must be at least 16 to create an account. Give accurate details and keep your sign-in secure: you are responsible for what happens under your account. Tell us at [email protected] if you think someone else has used it.

Pilotlog Pro

Pilotlog is free to use, with limits. Pilotlog Pro adds more and is a subscription, monthly or yearly, bought through the App Store. The price is shown before you buy.

• Payment is taken by Apple when you confirm the purchase. A subscription renews automatically at the end of each period unless you turn off auto-renew at least 24 hours before it ends, in your Apple account settings.
• A free trial, if offered, turns into a paid subscription at its end unless you cancel before.
• Cancelling stops the next renewal; Pro stays until the end of the period you paid for. Refunds are handled by Apple under its rules.
• Deleting your account doesn't cancel the subscription: cancel it with Apple too.
• If we change the price, Apple tells you before it applies to you, and you can cancel.

Invites and referrals that give free months follow their own invite terms and referral terms.

Your content

Your logbook and everything you add to it (flights, records, files, signatures, notes) stay yours. You give us permission to store, copy and process it only as needed to run Pilotlog for you, for example to sync it to your devices and make exports. That permission ends when you delete the content or your account, apart from copies in backups until they expire.

You are responsible for your content, and for having the right to add it. That includes details about other people, such as crew, instructors and contacts: keep only what you need and what they would expect, and only scan or upload pages you may share.

When you ask someone to sign your flights, or share your logbook through a link, you choose who sees what. Only send requests and links to people you mean to.

You can export your logbook at any time, as CSV or PDF.

Fair use

Don't misuse Pilotlog. In particular, don't:

• break the law with it, or use it to infringe anyone's rights;
• enter records you know are false, or use Pilotlog's exports or signatures to mislead an authority, an employer or anyone else;
• try to get into accounts or systems that aren't yours, or to break, overload or work around Pilotlog's limits and security;
• copy, resell or reverse-engineer Pilotlog, or scrape it, except where the law allows;
• use invites, referrals or trials in ways their terms don't allow.

We may suspend or close an account that breaks these terms, after warning you where we reasonably can. If we close your account for a reason other than a serious breach, we give you time to export your logbook first.

Changes to Pilotlog

Pilotlog will change over time: we add, change and sometimes remove features. If we remove something you pay for, or change these terms in a way that matters to you, we tell you in the app or by email at least 30 days before. If you don't agree, you can stop using Pilotlog and cancel your subscription.

Availability

We work to keep Pilotlog available and your data safe, and the app works offline. But we can't promise it will always be available, without errors or that data can never be lost, so keep your own copies of anything important: export your logbook now and then.

Our liability to you

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't allow us to limit. Nor does it affect your rights as a consumer.

Otherwise, we are not liable for losses that weren't foreseeable, for business losses, or for losses caused by relying on Pilotlog instead of checking the regulations and your official records as described above. Our total liability to you for anything related to Pilotlog is limited to the amount you paid us in the 12 months before the claim, or £100 if that is more.

Ending

You can stop using Pilotlog and delete your account at any time, in the app, in Profile. These terms end when your account is deleted, apart from the parts meant to last, such as liability.

Law

These terms are governed by the laws of Bulgaria, and the courts of Bulgaria can hear any dispute. If you live elsewhere in the EU or in the UK, you also keep the protection of the mandatory laws where you live, and can bring a claim in your local courts.

Contact

DNG Tech Ltd, ul. Lyuben Karavelov 61, 9300 Dobrich, Bulgaria. Email [email protected].